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1. Why do I need to take the training and do I need to take the SafeSport Training every season?

You can read about the legislature requiring this training for all adults who interact with amateur athletes here: http://www.nebraskastatesoccer.org/education/safesport/ 

No, SafeSport Training and the Refresher Course Training are valid for two (2) seasons.  Thus if you completed training for the 2017-2018 season, your training is valid for the 2017-18 and 2018-19 seasons and you would not need to take the Refresher training until the 2019-20 season. 

2. Can I use the same email address as someone else in my family to complete the SafeSport Training?

No, since an email address can be used to login for training, the same email address cannot be used to register multiple persons for SafeSport Training.  You will need to use a separate email address for the training.

3. How do I register for the SafeSport Training?

Instructions on how to register and access the training courses can be found here.

4. Why is there no Refresher Training?

A new SafeSport refresher course will eventually be added to the platform. This will be an abbreviated version intended for individuals who have previously completed the three core SafeSport courses and need to recertify.

5. What if I don't receive the email confirmation to start SafeSport Training? 

Please contact help.desk@safesport.org.

6. What is the access code?

Please contact your club administrator to obtain this number or view the instructions on how to register.

7. How come I didn’t receive an email after I completed the SafeSport Training?

You will not receive an email notification once you complete the training.  Your SafeSport Completion certificate is proof that you have completed the course.

8. What if it is stating my access code is invalid but I know it is the correct one?

Please contact help.desk@safesport.org.

9. How do I obtain a copy of my SafeSport Completion certificate?

  • Log in on website: https://www.safesport.org/authentication/signin
  • Click on Menu
  • Click on SafeSport Trained
  • Click on the green Certificate button
  • Save and print certificate

Please note that certificates of completion cannot be downloaded on tablets or mobile devices.

 

 

10. How will my club know that I completed SafeSport Training?

You will need to upload your certificate to the state registration website.

11. What if the training won’t start or it freezes?

The course videos require Adobe Flash Player when being viewed on desktop and laptop computers.  It is possible that your network administrator or ISP is blocking Vimeo videos.  If the video does not play then you will want to contact your network administrator or ISP to have them allow Vimeo, or you will need to take the training from another location.  If you need additional help, please contact help.desk@safesport.org.

 

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